
State Farm® Insurance Agent Derek Daniel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Colantonio Jr
July 25, 2025
"Derek has been outstanding for me over the past 5 years! I have owned 2 homes and added multiple vehicles in that time frame…Any questions I’ve had, have been answered quickly! He’s always pointed me in the right direction and has made insurance zero stress. In my recent home purchase, he recommended me for an umbrella policy which saved me money AND increased coverage! Thank you, Derek!"
"Bobby, thank you for the review! I love helping my customers insure what matters most and it’s always a bonus when we can do that AND save them money!"
Ryan Richardson
July 24, 2025
"We had an outstanding experience with Derek! He went above and beyond to help us with our insurance needs. He is knowledgeable, patient, and truly took the time to explain everything in a way that made sense to us. We felt completely supported throughout the entire process. If you’re looking for someone who treats you like more than just a policy number, Derek is your guy. Highly recommended!"
"Thank you, Ryan! I’m grateful for the trust you’ve placed in me and honored to be your State Farm agent!"
Chris Allen
July 22, 2025
"Derek has been nothing shy of exceptional to work with. His rates are very reasonable. We are on pace to save roughly $1000 this year by swapping to him! His customer service is above and beyond, but most importantly he is honest, genuine, and friendly. 10/10 recommend!"
"Chris, thank you for the great review! We work hard to provide our customers with a great experience, so it’s always nice to hear when we’ve hit the mark! We appreciate your business!"
Denise Rager
July 22, 2025
"My career was in the insurance industry so I know a great agent when I see one. I recently moved all of my business to Derek because of his knowledge and because he cares for his clients. This wasn’t an easy decision because I had been with the prior company about 20 years. Honestly, if there were ten stars, I’d give him all ten!"
"Denise, thank you so much for placing your trust in me. I’m honored to be your State Farm agent!"
Zach Romain
July 22, 2025
"Derek was able to save me about 40% on my auto insurance while at the same time getting me much better home owners coverage at almost the same rate. Made the whole switching process simple and easy too."
"Zach, thanks for the review! We love it when we’re able to get you better coverage AND save you money!"
Chris Albright
July 22, 2025
"Derek and his team are great! Always responsive and willing to help. They start by establishing a relationship and build this off of trust and don’t just treat you as another transaction or policy. Couldn’t recommend them enough!"
"Chris, thanks for the review! We take a lot of pride in the relationships we have with our customers, so that really means a lot!"
Brandon Martin
July 22, 2025
"I had a terrible experience with this insurance agency and strongly advise against choosing them. If you want State Farm, that’s fine, but avoid this specific agency. The staff, particularly an employee named “Red,” were rude over the phone. About a year ago, Red was dismissive and had an unprofessional tone during our conversation. Worse, they let my plan lapse despite having my card on file. When I spoke to Red again, he brushed it off as a “mistake,” which felt immature and unprofessional. He also failed to explain my policy increase, acting as if it was no big deal, and showed no empathy or effort to clarify. I considered speaking to the owner, but they seem more focused posting about being a staunch proponent of incoming northport water park and lagoon than running an insurance agency—completely irrelevant to their business. What does that have to do with auto insurance? When I called to cancel my policy, I got Red again. Surprise! He was short, made no effort to retain my business, and seemed eager to end the call quickly. I’m done with this agency and will never return. Save yourself the hassle and choose a different provider."
"Brandon, thank you for the review. We work hard to provide an exceptional customer service experience, so I’m sorry to hear that we didn’t meet your expectations. Red is one of the kindest and most compassionate people I know, so I’m especially surprised to hear that you had an issue with him. I looked into your account and your policy never lapsed last year, so I’m not sure why you thought it did. To clarify though, our policy is to never take a payment without a customer’s knowledge. You also mentioned a rate increase, but you actually had a rate decrease recently so I’m sorry if there was any confusion there. I appreciate the feedback, though. We will continue striving to get better for our customers. "
Gabby Gattis
July 22, 2025
"Derek and his team have been absolutely wonderful in assisting me with switching my homeowners and auto insurance policies to State Farm. They are communicative, responsive to my questions, thorough with information gathering to best address my needs, and very clear about the entire process. I would recommend this agency to anyone looking for a quote or policy."
"Gabby, thank you so much for the kind words! It’s been a pleasure working with you and I’m very grateful that we’re able to help you protect what matters most!"
Phillip Junkin
July 22, 2025
"I’m convinced this State Farm agent must be AI because I never once saw or spoke to him in all the years my policies were with his office. Not a single call, email, or face-to-face interaction just silence. The customer service was awful, and trying to get any help was like talking to a wall. I finally transferred my policies elsewhere to an agent who actually exists and cares. Would not recommend."
"Phillip, thank you for the review. I’ll have to admit that I’m a bit confused, though, because we’ve spoken over the phone multiple times and to my knowledge there were never any issues that went unresolved. If that’s not the case, please reach out to me so I can address any concerns you have. Thank you and have a great day!"
Leslie Rice
July 8, 2025
"I rarely leave reviews, but this experience was frustrating enough to speak up. Derek was never available, calls went unanswered, and follow-up is nearly nonexistent. When I decided to transfer my policies to another agent who actually communicates, I was shocked to be met with attitude and resistance. Derek argued with me, claiming those are my policies, not yours. Let me be clear: the policies are mine I pay the premiums, not the agent. That kind of response is unprofessional, controlling, and completely out of line. State Farm, you need to do better with who represents your brand. I expected service, not ego. If this is the level of professionalism you support, it’s a serious red flag for your customers. I wouldn’t recommend this agent to anyone."
"Leslie, I’m sorry we weren’t able to meet your expectations. Meeting and talking with our customers is my favorite part of being a State Farm agent, so I was surprised when you said that your calls went unanswered. I spoke with my team and they don’t remember you ever calling to speak with me, but if you did and didn’t get to, I apologize. When I got a message saying that you wanted to transfer your policies, I called you immediately and asked if we had done anything wrong because I wanted to be able to coach my team if we had. You were very confrontational and refused to answer my question, so I told you that I would be happy to transfer your policies to another agency. My team and I pride ourselves on providing exceptional customer service, so I’m sorry we didn’t meet that expectation with you. We will take this feedback and work to get better. Have a great day! Derek Daniel "
Farris Terry
January 16, 2025
"Saved me on my home insurance and when a pipe burst and my house flooded he was out there before the fire dept to assess the damage!"
"Thank you, Farris! "
Clint Abrams
February 6, 2024
"Derek and his team have good knowledge about insurance world. A class here"
"Thank you, Clint! We appreciate your business!"
Kyle Anderson
February 5, 2024
"Saved me over $1000 a year on home and auto!"
"Thank you, Kyle!"
Chris Mason
February 5, 2024
"Derek and his crew are very professional and prompt. Will take care of you and your insurance needs."
"Thank you for trusting us!"
Josh Lowenthal
July 12, 2023
"Derek and his team are top notch. If you're looking for a quote or to switch insurance providers you simply will not find a more professional group to work with."
"Thanks, Josh!"
Samantha Giambalvo
October 31, 2022
"We have coverage from Derek and his team on our home, autos, and a couple other policies to cover smaller things. We have received really great customer service with them! We have needed them to get copies of our policies for us at the last minute a couple of times and they have always been cheerful and helpful. I would 100% recommend!"
"Thanks Sam! You guys are the best!"
Josh Giambalvo
April 19, 2022
"Amazing people are behind this business. Not only will you get honesty and great rates but you will get a company dedicated to this community!"
"Thanks, Josh! We love our customers!"
Linda White
April 19, 2022
"NOT WHAT THEY STAND FOR. WOULD NOT REFER ANYONE AND I WAS WITH THEM LESS THAN 3 MONTHS. THEY DON'T HAVE A PROBLEM TAKING YOUR MONEY. I MEAN LITERALLY TAKING IT."
"Linda, I have researched your issue and noticed that our 3 attempts to reach you regarding an action needed on your side were not returned. The relationships we have with our customers are very important to me, so we pride ourselves in providing exceptional customer service. I’m sorry that we were unable to meet your expectations in this case. I would love an opportunity to help make it right by you. If you’re willing to give me the chance, please call me directly at 205-758-3391. Thank you, Derek Daniel Agency Owner"
KEITH Hyche
April 22, 2021
"Derek enjoys helping his clients get the best products that meet their needs. His staff is very helpful & quick to respond."
"Thank you, Keith!"
Anna D
April 19, 2021
"Very professional staff and the rates are very competitive!"
"Thank you, Anna!"
Holli Daniel
April 19, 2021
"Derek handles all of our insurance and has always been incredibly accommodating. He has saved so many of my friends money on their insurance packages. He’s got life long customers with us!!"
Nick Bresnahan
April 19, 2021
"Save me money and showed me several places where I wasn't covered. Can't beat that!"
"Thank you, Nick!"
Michael Clark
February 13, 2021
"Great rates and great people."
Wynease Gileshgo
October 30, 2020
"Very helpful would reccomend him highly."
Dawn Crocker
January 17, 2020
"Great place! Great people! Helpful with all our insurance needs"